You can refer to our Exchange/Returns & Cancellation policy for more information.
Standard domestic shipping takes up to 10-15 business days or sometimes even more if the purchased pieces are made to order. For all international orders, it might take 15-20 business days to be shipped. Also note that, some of our pieces are made to order and we can only ship your order after your purchased pieces are made in our workshop. You will be notified once the item is shipped via our warehouse for which you will receive an email.
Once the order is placed on our website, order cannot be cancelled.
Yes, you can. Kindly refer to our Exchange/Returns & Cancellation policy for more information.
Yes, you can request for a change in delivery address only if your package has not been already dispatched from our warehouse, if it is already shipped out we will be unable to make any changes in your delivery address.
All purchases made on the website will be final. You would have to create another order to purchase other products.
We ensure that every item that leaves our warehouse is quality checked, however if the customer receives an item with a manufacturing defect then we will replace it or refund the cost as long as it is returned to us in 7 days return period. We will require images for the same and the customer is required to submit images of the defective piece via the link available in the exchange/return section on our website’s footer section. The item will be further investigated once it reaches back to us and then only we will either replace it with a new piece or refund the amount.
Yes, we do! You can use the code FIRSTORDER to get 10% off on your first order.
For exchanges and returns, kindly read our exchange and returns policy.
Unfortunately, we do not have a refund policy. We offer store credit in form of gift card for return orders and we do offer exchange one time for exchange orders.
Please refer to our size guide to help you understand better or drop us a message on Insta DM or email us - info@aroundthecityshop.com with your sizing queries. Pro tip- Always size up. If your chest and hip sizes come under two different sizes as per our size guide, then we suggest to simply go for bigger size and then alter down wherever and however required.
No, we don't have in-house alteration service available at the moment.
No, we don't offer customisation at the moment.
