Around The City insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Around The City is committed to protecting and safeguarding your privacy. Please read the following statement to learn about our information collecting and dissemination practices. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

This Privacy Policy describes the types of personal information that is collected on the Around The City website, how we mutually benefit from such information, how we may use that information and with whom we may share the same.

The Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

The Company believes strongly in protecting user privacy and providing you with notice of the Company’s use of data.

This document is an electronic record in terms of the Information Technology Act, 2000 ("IT Act”) and rules issued thereunder, as applicable and the provisions pertaining to electronic records in various statutes as amended by the IT act and is published in accordance with the provisions of applicable laws, including the consumer protection (e-commerce) rules 2020, that require publishing the rules and regulations, privacy policy and terms and conditions for access or usage of the website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site. Around The City may collect, process and use the personal information listed below for the mentioned purposes.

  • Personal Information We Collect?
  • What Personal Information About Customers Does Around The City Collects?
  • Does Around The City share the Information it receives?
  • How Secure is my Information?
  • What Information can I Access?
  • Are Minors Allowed to Use Around The City?
  • Whether Data Retention will be done?
  • Whether Privacy Policy to be updated?
  • Whether Grievance Redressal available?


1. Personal Information We Collect?

Any personal information provided to or collected by Around The City under this Privacy Notice will be stored and controlled by Around The City (the data controller/ data fiduciary).


2. What Personal Information About Customers Does Around The City Collects?

 The information we learn and collect from you, personal or otherwise, is used to register you for Around The City, verify your identity to permit you to use Around The City, undertake transactions (including to facilitate and process payments) in connection with Around The City, communicate with you about Around The City, any promotional offers, services or updates associated with Around The City, and generally maintain your accounts with us. We also use this information to customize your experience and improve Around The City, or to prevent or detect fraud or abuses of Around The City that are made available to you and to enable third parties to carry out technical, logistical, payment processing or other functions on our behalf.

Here are the types of information we collect:

Information You Give Us:

We receive and store any information you provide while using Around The City, or give us in any other way what we collect. You can choose not to provide certain information, but then you might not be able to use our website. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, providing Around The City, and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our Services. When you interact with a third-party site that uses one of the  Around The City services Such as our servers automatically record information that your browser sends. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

Our Communications with Users:

Among other things, we communicate with users on a regular basis via e-mail, and we communicate by phone to resolve user complaints or investigate suspicious transactions. We also use your e-mail address to send you notices in relation to your use of Around The City, to send information about important changes to Around The City, and to send notices and other disclosures required by law. You agree to receive such communications electronically. We may send you promotional messages about new services, offers or opportunities that may interest you. If you do not want to receive promotional messages or other reminders and e-mails from us, please adjust your communication preferences" under Your Account settings on Around The City. However, we reserve the right to send you notices for customer service reasons, including notices about your account or transactions while using Around The City. Also, to help us make e-mails more useful and interesting, we may receive a confirmation when you open or receive e-mail from us. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Information from Other Sources:

We might receive information about you from other sources and add it to our account information. By using or continuing to use Around The City, you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us in our discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for Around The City to disclose your information, if so required, under applicable law.


3. Does Around The City share the Information it receives?

 Information about our users is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with the family of companies owned and controlled by Around The City and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Affiliated Businesses We Do Not Control: 

We work closely with affiliated businesses. In some cases, such as third party merchants, these businesses sell offerings to you through Around The City. In other cases, we provide services jointly with or on behalf of these businesses. Information may be shared with such businesses on a need to know basis and to provide you the Around The City services. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.

Disclosure to Other Users:

Depending on which payment service you use, you may need to disclose your or your recipients’ phone number or e-mail address with us or to other users so they can send payments to you or receive payments from you. When you send payments, your name, and/or phone number, e-mail address may be disclosed to the intended recipient. Once a transaction is complete, this information will be displayed in the transaction list of the user receiving payment.


We do not disclose your financial information (such as credit card/debit card information) to any merchant or other recipient of payments you make without your prior consent. When you make a purchase, we may make certain other personal information about you available to the recipient to complete the transaction (such as name, mobile number, e-mail and shipping address), in the event of a dispute regarding the transaction, or as part of a fraud investigation. The use of information that we provide to a recipient will be governed by the agreements or policies of that recipient.

Third-party Service Providers:

We employ financial institutions, other companies and individuals to perform functions on our behalf and transactions that you request or authorize. Examples include sending postal mail and e-mail, analysing data, providing marketing assistance, processing payment transactions, verifying identity, fraud screening and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers: 

Sometimes we send offers to selected groups customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your customer communication preferences under your account settings.

Business Transfers:

As we continue to develop our business, we might sell or buy businesses, subsidiaries, or business units. In such transactions, user (or other customer) information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy notice (unless, of course, you consent otherwise). Also, in the event that Around The City or substantially all of its assets are acquired, user information will of course be one of the transferred assets.

Protection of Around The City and Others: 

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our User Agreement and other agreements or policies; or protect the rights, property, or safety of our business, our users, or others. This includes exchanging information with other companies, organizations and government or regulatory authorities for fraud protection and credit risk reduction as well as sharing information with our attorneys, auditors and other representatives. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent:

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.


4. How Secure is my Information?

 We work to protect the security of personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information Technology Security Techniques Information Security Management System-Requirements". We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or Services to you. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

We reveal only the last four digits of your credit/debit card numbers when confirming an order. Of course, we transmit the entire credit/debit card number to the appropriate credit card company for payment processing.

 It is important for you to take steps to protect against unauthorized access to your account. You should keep confidential your password, security questions, and any other credentials used to access your account (your "Credentials"). The security of your account with Around The City relies on the protection of your Credentials. DO NOT SHARE YOUR CREDENTIALS. If you do share your Credentials with a third party for any reason, the third party may have access to your account and your personal information, and you may be responsible for actions taken using your Credentials. If you believe someone else has obtained access to your Credentials, please change them immediately by logging in to your account and changing your Profile settings, and also contact us right away.


5. Which Information Can I Access?

Around The City gives you access to information about your account, your use of Around The City and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information. Information about you may be accessed by logging into your account with Around The City and viewing the "My Account" tab.


6. Are Minors Allowed to Use Around The City?

Around The City website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse Around The City, but please do not provide your personal information to us.

For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the information from our records. 

Use of Around The City is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872.


7. Whether Data Retention will be done?

Yes once you place an order through the Site, We will collect and retain your personal information only for the purpose of providing you with Around The City services, and Around The City will retain this information only till such period as prescribed under applicable law.


8. Whether Privacy Policy to be updated?

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


9. Whether Grievance Redressal available?

If you have any concerns about privacy Around The City, please contact us with a thorough description at the below contact details, and we will try to resolve it.

Name: Around The City

Address: 201-B, Pride Kumar Senate Off Senapati Bapat Road, Shivajinagar, Pune - 411016


Call: +91 90219 92569